:root {
  --green: #1d5b3e;
  --green-dark: #143f2b;
  --green-tint: #e7f0ea;
  --accent: #e2552b;
  --accent-dark: #c2441d;
  --sand: #f1e8d4;
  --ink: #1b2a22;
  --muted: #5b6a61;
  --line: #d8ded9;
  --bg: #f5f3ee;
  --white: #fff;
  --error: #b3261e;
  --radius: 10px;
}
* { box-sizing: border-box; }
[hidden] { display: none !important; }
html, body { margin: 0; }
body {
  background: var(--bg);
  color: var(--ink);
  font: 15px/1.45 Figtree, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  -webkit-font-smoothing: antialiased;
}
button, input, select, textarea { font: inherit; color: inherit; }

/* ---------- header ---------- */
.brand { background: var(--green); color: var(--white); padding: 12px 16px 14px; }
.brand-row { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.logo { display: flex; align-items: center; gap: 6px; font-weight: 800; letter-spacing: .06em; font-size: 13px; }
.logo svg { width: 20px; height: 20px; fill: #7fc49a; }
.brand-sub { font-size: 12px; opacity: .8; }
.brand h1 { margin: 8px 0 0; font-size: 19px; font-weight: 800; line-height: 1.2; }

.sync {
  background: #fff4e5; color: #7a4a00; border-bottom: 1px solid #f0d7ad;
  padding: 8px 16px; font-size: 13px; display: flex; align-items: center; justify-content: space-between; gap: 8px;
}
.sync button { border: 0; background: none; color: var(--accent-dark); font-weight: 700; cursor: pointer; padding: 0; }

.clientbar {
  position: sticky; top: 0; z-index: 5;
  background: var(--green-dark); color: var(--white);
  padding: 8px 16px; display: flex; flex-wrap: wrap; gap: 4px 14px; align-items: baseline; font-size: 13px;
}
.clientbar strong { font-size: 14px; margin-right: 4px; }
.clientbar small { opacity: .7; margin-right: 4px; }

/* ---------- layout ---------- */
main { max-width: 680px; margin: 0 auto; padding: 14px 16px 96px; }
.loading { color: var(--muted); }
.card {
  background: var(--white); border: 1px solid var(--line); border-radius: var(--radius);
  padding: 16px; margin-bottom: 12px;
}
.progress { height: 4px; background: var(--line); border-radius: 4px; overflow: hidden; margin: 0 0 12px; }
.progress > span { display: block; height: 100%; background: var(--green); transition: width .25s ease; }
.eyebrow { font-size: 12px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); margin: 0 0 4px; }
.step-title { margin: 0 0 12px; font-size: 20px; font-weight: 800; color: var(--green); line-height: 1.25; }
.hint { margin: -6px 0 14px; color: var(--muted); }

.guide {
  background: var(--sand); border-left: 4px solid var(--green); border-radius: 6px;
  padding: 10px 12px; margin: 0 0 16px; font-size: 14px;
}
.guide::before { content: "Agent guide"; display: block; font-size: 11px; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; color: var(--green); margin-bottom: 2px; }

/* ---------- questions ---------- */
.q { border: 0; padding: 0; margin: 0 0 20px; min-width: 0; }
.q:last-child { margin-bottom: 0; }
.q-text { font-weight: 600; font-size: 16px; padding: 0; margin-bottom: 8px; line-height: 1.4; }
.q-help { margin: -4px 0 8px; color: var(--muted); font-size: 13px; font-style: italic; }
.req { color: var(--accent); font-style: normal; margin-left: 2px; }
.tok { background: var(--green-tint); color: var(--green-dark); border-radius: 4px; padding: 0 4px; font-weight: 700; white-space: nowrap; }
.tok.missing { background: #fbe9e4; color: var(--accent-dark); font-weight: 600; }

.opts { display: grid; gap: 8px; }
.opt {
  display: flex; align-items: flex-start; gap: 10px; cursor: pointer;
  border: 1.5px solid var(--line); border-radius: 8px; padding: 10px 12px; background: var(--white);
  transition: border-color .12s, background .12s;
}
.opt:hover { border-color: #a9b8ae; }
.opt input { margin: 3px 0 0; accent-color: var(--green); width: 17px; height: 17px; flex: none; }
.opt:has(input:checked) { border-color: var(--green); background: var(--green-tint); }
.other-text { margin-top: -2px; }

input[type=text], input[type=tel], input[type=date], input[inputmode], select, textarea {
  width: 100%; border: 1.5px solid var(--line); border-radius: 8px; padding: 9px 11px; background: var(--white);
}
textarea { min-height: 80px; resize: vertical; }
input:focus, select:focus, textarea:focus, button:focus-visible { outline: 2px solid var(--green); outline-offset: 1px; border-color: var(--green); }
.q.has-error .opt, .q.has-error input, .field.has-error input, .field.has-error select { border-color: var(--error); }
.q-error, .f-error { color: var(--error); font-size: 13px; margin: 6px 0 0; font-weight: 600; }

/* ---------- searchable dropdown ---------- */
.combo { position: relative; }
.combo::after {
  content: ""; position: absolute; right: 13px; top: 50%; width: 7px; height: 7px; margin-top: -5px;
  border-right: 2px solid var(--muted); border-bottom: 2px solid var(--muted); transform: rotate(45deg); pointer-events: none;
}
.combo .combo-input { padding-right: 34px; }
.combo-list {
  position: absolute; left: 0; right: 0; top: calc(100% + 4px); z-index: 20;
  margin: 0; padding: 4px; list-style: none; max-height: 264px; overflow-y: auto;
  background: var(--white); border: 1.5px solid var(--line); border-radius: 8px;
  box-shadow: 0 10px 28px rgba(20, 63, 43, .14);
}
.combo-list li { padding: 8px 10px; border-radius: 6px; cursor: pointer; }
.combo-list li.active { background: var(--green-tint); }
.combo-list li[aria-selected=true] { font-weight: 700; color: var(--green-dark); }
.combo-list li.combo-empty { color: var(--muted); cursor: default; }
.combo-list mark { background: none; color: var(--green); font-weight: 800; }
.field.has-error .combo-input, .q.has-error .combo-input { border-color: var(--error); }

.field { display: block; margin-bottom: 12px; }
.field > span { display: block; font-weight: 600; font-size: 14px; margin-bottom: 4px; }

/* ---------- setup / client ---------- */
.lookup-row { display: flex; gap: 8px; }
.lookup-row input { flex: 1; min-width: 0; }
.lookup-msg { margin: -4px 0 12px; font-size: 13px; color: var(--muted); }
.manual summary { cursor: pointer; font-weight: 600; color: var(--green); padding: 4px 0; }
.manual-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: 0 12px; margin-top: 10px; }

.client-summary .cs-name { font-size: 18px; font-weight: 800; }
.client-summary .cs-phone { color: var(--muted); margin-bottom: 10px; }
.cs-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(140px, 1fr)); gap: 8px 12px; margin: 0 0 10px; }
.cs-grid dt { font-size: 12px; color: var(--muted); }
.cs-grid dd { margin: 0; font-weight: 600; }
.row-btns { display: flex; gap: 16px; flex-wrap: wrap; }

/* ---------- buttons ---------- */
.actions {
  position: fixed; left: 0; right: 0; bottom: 0; z-index: 6;
  background: rgba(245, 243, 238, .96); border-top: 1px solid var(--line);
  padding: 10px 16px; display: flex; justify-content: center;
}
.actions-inner { width: 100%; max-width: 680px; display: flex; gap: 10px; justify-content: space-between; }
.btn {
  border: 0; border-radius: 8px; padding: 11px 18px; font-weight: 700; cursor: pointer;
  background: var(--green); color: var(--white); transition: background .12s;
}
.btn:hover { background: var(--green-dark); }
.btn:disabled { opacity: .6; cursor: default; }
.btn-accent { background: var(--accent); }
.btn-accent:hover { background: var(--accent-dark); }
.btn-secondary { background: var(--green-tint); color: var(--green-dark); }
.btn-secondary:hover { background: #d6e6dc; }
.btn-ghost { background: transparent; color: var(--green); border: 1.5px solid var(--line); }
.btn-ghost:hover { background: var(--white); }
.btn-link { border: 0; background: none; padding: 0; color: var(--green); font-weight: 700; cursor: pointer; text-decoration: underline; text-underline-offset: 2px; }
.spacer { flex: 1; }

/* ---------- review / done ---------- */
.review-sec { margin-bottom: 14px; }
.review-sec h3 { font-size: 13px; text-transform: uppercase; letter-spacing: .05em; color: var(--green); margin: 0 0 6px; }
.review-row { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 10px; padding: 6px 0; border-top: 1px solid var(--line); font-size: 14px; }
.review-row dt { color: var(--muted); }
.review-row dd { margin: 0; font-weight: 600; word-break: break-word; }
.outcome-pill { display: inline-block; background: var(--sand); border-radius: 999px; padding: 3px 10px; font-weight: 700; font-size: 13px; }

.done { text-align: center; padding: 28px 16px; }
.done .icon { width: 56px; height: 56px; border-radius: 50%; display: grid; place-items: center; margin: 0 auto 12px; font-size: 28px; font-weight: 800; color: var(--white); background: var(--green); }
.done.warn .icon { background: var(--accent); }
.done h2 { margin: 0 0 6px; font-size: 21px; }
.done p { margin: 0 0 18px; color: var(--muted); }
.done .done-reason { font-size: 13px; margin-top: -8px; }
.link-warning { background: #fbe9e4; border-color: #f1c2b3; color: var(--accent-dark); }
.link-warning code { background: rgba(255, 255, 255, .6); padding: 0 4px; border-radius: 4px; }

@media (max-width: 420px) {
  .brand h1 { font-size: 17px; }
  .step-title { font-size: 18px; }
  .review-row { grid-template-columns: 1fr; gap: 2px; }
}